ServiceNow
Build a solid foundation in the ServiceNow platform with official training. Learn to navigate the platform, manage data, configure tables, and understand the architecture that powers enterprise digital workflows. The program prepares you for implementing ServiceNow solutions across IT service management, HR, and customer service.
Duration
3 weeks
Level
Beginner
Deadline
No Deadline
No prior ServiceNow experience is required. Basic computer literacy and understanding of business processes will be helpful for getting started.
ServiceNow Platform Navigation: Interface, Applications, and Modules
Data Management: Tables, Fields, Records, and Data Import
User Administration: Roles, Groups, and Access Control Lists
Workflow Automation: Flow Designer and Business Rules
Reporting and Dashboards: Creating Reports and Performance Analytics
ServiceNow is the leading digital workflow platform that enables enterprises to create seamless experiences for employees and customers. Trusted by over 7,700 organizations including 85% of the Fortune 500, ServiceNow transforms how organizations operate across IT, HR, customer service, and security.
Founded
2004
Location
Santa Clara, California, USA
Recognition
Leader in Gartner Magic Quadrant for IT Service Management Platforms
Complete walkthrough with screenshots, tips, and troubleshooting
CNCF/Linux Foundation
Free introductory course on Kubernetes from the Cloud Native Computing Foundation and the Linux Foundation. Learn container orchestration fundamentals, cluster architecture, and how to deploy and manage applications on Kubernetes.
PagerDuty
Learn incident management fundamentals with PagerDuty's official certification program. Master real-time operations, alert routing, escalation policies, and on-call scheduling to keep digital services reliable. The program covers PagerDuty's core platform capabilities including event intelligence, service ownership, and incident response best practices.
Alibaba Cloud
Free associate-level cloud computing certification from Alibaba Cloud covering core cloud concepts, elastic computing, storage, networking, and security. Alibaba Cloud Academy members receive free exam attempts.